Crafting a Smart Workflow: Transforming Customer Feedback with Automation

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**๐Ÿ› ๏ธ Workflow Setup:**
1. ๐Ÿ”„ Set up a webhook in n8n to receive customer feedback from online forms.
2. ๐Ÿš€ Trigger workflow for new feedback via the webhook.
3. ๐Ÿ“Š Use Google Sheets node to retrieve stored feedback data.
4. ๐ŸŒŸ Include CRM node like Salesforce for feedback from sales/support teams.
5. ๐Ÿ“ง Use EmailReadImap to gather feedback from emails.
6. ๐Ÿ”„ Merge feedback data using Merge node.
7. ๐Ÿค– Send data to GPT-3 through HTTP Request node for summarization.
8. ๐ŸŽญ Classify data into positive, neutral, and negative sentiments with Switch node.
9. ๐Ÿ› ๏ธ Format feedback with sentiment analysis using Set node.
10. โš™๏ธ Process or categorize feedback further with Function node.
11. ๐Ÿ“ Update Google Sheets with new feedback data.
12. ๐Ÿ“ง Send report to stakeholders via EmailSend node.
13. ๐Ÿšจ Set up error handling using IF and Telegram nodes for alerting.
14. ๐Ÿงช Test workflow with dummy data to ensure correct operation.
15. ๐Ÿ’พ Save and trigger workflow for secure credentials and URLs storage.
16. ๐Ÿ“Š Monitor workflow performance for fine-tuning based on real-world situations.

**๐Ÿ”ง APIs, Scripts, Tools Used:**
– n8n
– Google Sheets API
– Salesforce API
– GPT-3 API
– EmailReadImap
– Telegram API

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