Workflow Goal: Speed up the response time for client emails by automatically classifying, generating responses, and sending replies using OpenAI’s GPT.
⚙️ **Install n8n on an internet-enabled server.**
⚙️ **Initiate a new workflow in the n8n interface.**
⏰ **Incorporate a Cron node to determine the workflow’s running schedule, like every hour.**
📧 **Add an IMAP Email node and adjust it with your email server details to collect emails from your support inbox.**
💻 **Link the IMAP node to a Function node to extract essential inquiry data using JavaScript code.**
🔗 **Incorporate an HTTP Request node to send the inquiry data to OpenAI API for preliminary categorization.**
🔢 **Install a Set node to prepare the data for inquiry categorization.**
➡️ **Attach a Switch node to distribute the inquiries based on their identified categories.**
🔀 **For each Switch node case, include an HTTP Request node to get detailed responses from OpenAI API.**
📨 **Add a Function node to format the OpenAI responses into email replies.**
📧 **Utilize a Gmail node to send auto-generated replies to the clients.**
🚀 **Activate the workflow and monitor its execution for any issues.**
Summary of APIs, Scripts, or Tools Used:
– n8n for workflow automation
– IMAP Email node for email collection
– JavaScript for data extraction
– OpenAI API for inquiry categorization and response generation
– HTTP Request node for API requests
– Gmail node for sending automated email replies.
